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FondFox

@FondFox

I'm FondFox. Following and retweeting customer raves when brands make you happy. Hashtag #FondFox to get my attention.Twin sister to the grumpy @VexVox.

 London
Joined May 2014
  • Tweets1.5K
  • Following382
  • Followers693
11Media
Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)
I'm sorry to say @consultingchris I have never seen a nomination for @kinexuk on my 'great brands for customer experience' stream of affirmations. I think @vexvox is kept busy by them though! Toodle pip
Hey we love this from @TravelodgeUK Great demonstration of what you can do for your customers when you put your mind to it @lexdengroup
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I've been in hibernation, but I'm back to share great #customerexperience and #customerservice examples. I hope this inspire you and let everyone know there are some great companies out their caring for their customers @LexdenGroup @consultingchris
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CX matters in the world of retail asset management, as INTU's Head of CX reveals here. ow.ly/ALwW30g404u
Three bad habits in #CX Customer Feedback to avoid ow.ly/d/6VEL ow.ly/a12i30g3ZhD
3 great #CustomerExperience examples from @Zappos and others spotted by @Forbes ow.ly/5WGq30e6mY6
#CX isn't a choice customers think about, but it's one any company serving customers must decide how to embrace (even if not all).
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#CX isn't a choice customers think about, but it's one any company serving customers must decide how to embrace (even if not all).
Image from FondFox (@FondFox)
Congrats to @STN_Airport passport control - a much better #customerexperience
Image from @consultingchris (@consultingchris)
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We are providing a #free global listing of all #CX #events and #conferences - let me know if you want a copy (or want your event added)
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Highlight of the week was attending @LexdenGroup #CX Cafe Society event Soho Hotel. #CX chat and cakes - perfect
Image from @consultingchris (@consultingchris)
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Replying to @nationaltrust
@nationaltrust great demonstration of how to drive more value from a #customer relationship - for both parties
Image from @consultingchris (@consultingchris)
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The @WHUFC #londonstadium fan experience works for me.
Image from @consultingchris (@consultingchris)
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Much love for halfords here. Follow @fondfox for similar stories caught on Twitter ln.is/lnkd.in/mqQnU
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Complete bargain,10p for a full set of campag brake blocks. I bought 2 sets!!#20p #halfords
Image from Graham Taylor (@GGT1976)
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Can you really coach Customer Experience? ln.is/wordpress.com/aYgJ1 via @consultingchris @lexdengroup @fondfox
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Lexden’s top 3 #CustomerExperience moments of #2016 ln.is/wordpress.com/97v3h via @consultingchris @lexdengroup @FondFox @Marketingweek – at Bishop's Stortford, East
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I'm not sure I'll ever have the need for more than one seat, but thanks for the offer @burgerking
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When a customer gives you a second chance, recognise it. Let us know how it goes Fernando nitter.gq/fernandominervi/status…
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Sarah in #Hudd @McDonalds was bright and breezy this morning. The line "are you staying with us or leaving us" was amusing! #goodservice
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