FondFox (@FondFox) header
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I'm FondFox. Following and retweeting customer raves when brands make you happy. Hashtag #FondFox to get my attention.Twin sister to the grumpy @VexVox.

London
Joined May 2014
Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)Photo by FondFox (@FondFox)
Congrats to @STN_Airport passport control - a much better #customerexperience
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We are providing a #free global listing of all #CX #events and #conferences - let me know if you want a copy (or want your event added)
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Highlight of the week was attending @LexdenGroup #CX Cafe Society event Soho Hotel. #CX chat and cakes - perfect
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Replying to @nationaltrust
@nationaltrust great demonstration of how to drive more value from a #customer relationship - for both parties
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The @WHUFC #londonstadium fan experience works for me.
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Much love for halfords here. Follow @fondfox for similar stories caught on Twitter ln.is/lnkd.in/mqQnU
Complete bargain,10p for a full set of campag brake blocks. I bought 2 sets!!#20p #halfords
Lexden’s top 3 #CustomerExperience moments of #2016 ln.is/wordpress.com/97v3h via @consultingchris @lexdengroup @FondFox @Marketingweek – at Bishop's Stortford, East
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Sarah in #Hudd @McDonalds was bright and breezy this morning. The line "are you staying with us or leaving us" was amusing! #goodservice
Hey @LGSouthAfrica - your technician Gordon Volkwyn is amazing! All appliances up and running in 30min! Thank u #goodservice #12hrturnaround
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FondFox retweeted
We just switched from sprint to at&t and I've never been happier #goodservice
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Outsourcing – the grass is always greener…isn’t it!? lexdengroup.wordpress.com/20…
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What Are The 3 Essentials For Successful Customer Experience? lexdengroup.wordpress.com/20…
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Nice touch. Many examples of #customerexperience thinking applied @NHHotels in #Amsterdam. Backed up by staff
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Enterprising way for @made to display merchandise and get #customers to #experience it too @Schiphol
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Left phone on tube! Lady got off & caught me up. She didn't want thanks. I insisted she proposed @NSPCC donation as she works for @O2 #angel
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Thanks to @PlayStation for hosting our Client #VoC group. thanks to all participants. Great best practice #customerexperience sharing
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Creative way to capture #customerexperience feedback spotted @Gatwick_Airport
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