Thank you @Willhide Still hoping sense will prevail @MarriottIntl @Marriott @calagarymarriott @MarriottBonvoy
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Thank you @WhichTravel waiting a response from @MarriottIntl @Marriott @MarriottBonvoy @CalgaryMarriott. Incident reported to police on the day.
Replying to @KTAPR
Hi both. This is a terrible thing to happen - we do hope that the police have been contacted? We would of course recommend that this is followed up with them, as well as the travel insurance provider.
Hi Will, pretty awful situation and still waiting to hear from @MarriottIntl @Marriott @CalgaryMarriott @MarriottBonvoy. Hope you are on the mend? xx
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Absolutely #appalling @MarriottIntl Will ask around my hotel contacts if they know someone high up. Sure they must. Though your connections are generally v senior @ktapr. #unnecessarystress #awfulsecurity at @calgarymarriottdt
Thank you Fiona. The UK travel industry need to know this is how @MarriottIntl @Marriott @CalgaryMarriott treat their guests!
Thank you for your kind words. It appears no one from @MarriottIntl @Marriott @CalgaryMarriott want to assist!
What!? Can’t believe this happened hopefully @CalgaryMarriott sort this out asap sounds like a horrendous ordeal to go through!
Thank you for your support. Obviously @MarriottIntl @Marriott @CalgaryMarriott @MarriottBonvoy lost their dictionary and now plan to make my life miserable!
SECURE - as defined by the Oxford English Dictionary - ‘protected against attack or other criminal activity’ - not one mention of ‘receipts’ - I hope the @CalgaryMarriott does the decent thing and recompense you in full - obviously you’ve had enough stress already!!
Thank you Christina. It’s been very stressful and @MarriottIntl @Marriott @CalgaryMarriott have behaved very poorly to say the least!
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Thank you for your support Manty. Not sure what world @MarriottIntl @Marriott @CalgaryMarriott are living in!
Disgraceful. @MarriottIntl & @CalgaryMarriott should have far better customer service & far better security. Hold on, let me find my receipts for all the valuables I own, they should be with my ration book... #whostillkeepsreceipts #itsthe21stcentury #customerservicefail
Completely outrageous my friend! Perhaps @MarriottIntl @CalgaryMarriott would like to send me on a world tour to replace some of the stolen purchases?
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Thank you Lou. The theft from @MarriottIntl @CalgaryMarriott was caught on cctv and they admit fault but still demand receipts!
Thank you my friend. Obviously @MarriottIntl @Marriott @CalgaryMarriott feel it is essential to keep receipts to justify your life! Sad end to a magnificent trip!
Thank you for your support @KimRomanski we shall spread the word. Important for the industry to know you can’t stay @MarriottIntl @Marriott @CalgaryMarriott unless you save all your receipts!
Disgusting customer service by @MarriottIntl and @CalgaryMarriott. UK travel industry will get to know. Ridiculous and very short-sighted.
It’s completely ludicrous! Can’t believe @MarriottIntl attitude. Thank you for your support @heatherlowrie2
That is just outrageous. I hope every guest realises they need receipts for all their goods before they stay @Marriott hotels in case something gets stolen from a supposedly SECURE lockup. Outrageous
Shame on you @MarriottIntl all my belongs passport, laptop, jewellery, luggage, stolen from secure lockup @CalgaryMarriott. 4 days getting home & now expected to produce receipts for every item I owned. Seriously Arne Sorenson is this the duty of care your guests can expect?
KTA PR Tweets retweeted
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