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CX Consultants, inspiring clients to achieve better outcomes for all through transformational customer experience management

England, United Kingdom
Joined May 2015
Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)Photo by Lexden CX (@LexdenGroup)
🏆 Cheers to Christopher Brooks, Head of Consulting at @LexdenGroup, for being named Culture Champion of the Year👏 📹 Watch our judge Daniel Ord, Omnitouch International, celebrate Christopher’s achievement. 👉 eu1.hubs.ly/H0dVJWY0 | #CXLeadersAwards24
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Today, we celebrate #SignLanguageDay! 🤟 Here's how to say some key Hammers phrases in BSL ⚒️
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Lexden CX retweeted
#unitedairlines when the guitar got broke the share price fell by 10% compared to 4% for passenger assault. #twang
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We are providing a #free global listing of all #CX #events and #conferences - let me know if you want a copy (or want your event added)
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Highlight of the week was attending @LexdenGroup #CX Cafe Society event Soho Hotel. #CX chat and cakes - perfect
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“Reduction In Friction” For Your #Customer #Experience by #WizardofAds Partner @TimMilesCo... bit.ly/2kUhMGS #TimMiles #TimMilesCo
"Fearless Leadership" by @CareyLohrenz gives lessons for leading #fearlessly & bringing a #team to peak performance bit.ly/CSBC_Lohrenz
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Lexden’s top 3 #CustomerExperience moments of #2016 ln.is/wordpress.com/97v3h via @consultingchris @lexdengroup @FondFox @Marketingweek – at Bishop's Stortford, East
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I echo that. Lately, RyanAir impresses me more, that's saying..
After working with poor kids in Kenya, Kenton Lee invented shoes which grow 5 sizes in 5 years #WEF17 nitter.gq/NigelBritto/status/589…
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Replying to @consultingchris
@consultingchris at @ium_monaco, sharing @LexdenGroup insights with the MBA class. Great session.
Great twist on a modern classic #retro #strategy @LexdenGroup
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First #drone safety ad I've seen @Schiphol
Replying to @NHHotels
I noticed the philosophy too. Keep up the good #customerexperience work
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Nice touch. Many examples of #customerexperience thinking applied @NHHotels in #Amsterdam. Backed up by staff
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Enterprising way for @made to display merchandise and get #customers to #experience it too @Schiphol
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