Mark Smith · Jun 4, 2019 · 2:58 AM UTC

Six Kitewheelers = One IronMan

Mark Smith · Jun 19, 2018 · 3:13 PM UTC

Congratulations to @USAA leading the CX index again! #CXNYC

Mark Smith · Dec 2, 2017 · 2:50 PM UTC

Replying to @knubben

Don’t forget these guys Colin!

Mark Smith · May 26, 2016 · 8:32 AM UTC

#GartnerCRM @BrianManusama shows the framework for Customer Journey Analytics - all leads to "act"

Mark Smith · May 10, 2016 · 3:02 AM UTC

Silky smooth Stevie G - he still has it :-) vine.co/v/iQjnqaKPIOD

Mark Smith · Dec 25, 2015 · 2:54 PM UTC

Bill Belichick sings 'Have Yourself a Merry Little Christmas' | New Engl... youtu.be/whGVHY0kC5s via YouTube

Mark Smith · Aug 15, 2015 · 3:46 AM UTC

If all synchronized swimming rocked like this, I'd be the #1 fan. I hope these Spanish athletes won gold. youtube.com/watch?v=-ivR87oK…

Mark Smith · Mar 6, 2015 · 2:51 AM UTC

@amandahowesWBZ @Amtrak

Mark Smith · Jan 31, 2015 · 3:44 AM UTC

Great job @JimmyKimmelLive for the truth behind the deflategate nonsense youtu.be/feuNeJewzDo – at Newton, MA

Mark Smith · Oct 8, 2014 · 8:18 PM UTC

I've just met my favorite actor of all time! The great Bill Nighy.