PTP (@PTPCX) header
PTP (@PTPCX) profile picture

Global provider of customer experience #CX solutions & services. Vendor and software agnostic. Sharing #custexp insight, strategy and best #custserv practices.

Sacramento, CA
Joined August 2015
Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)Photo by PTP (@PTPCX)
Thanks to member companies @subzerowolf and @Zendesk, as well as @PTPCX for sharing their expertise on knowledge management at today’s Customer Service Peer Group meeting! Videos online for members next week.
1
1
Appreciate the time of Lynn Olson, Customer Experience VP at @PTPCX who came to talk to #GenesysAnalystSummit to discuss PTP's experience as a @Genesys channel partner – at California, USA
6
5
13
Are your web apps safe? Safe enough to bet your job? Learn to test like a hacker in this free webinar from @PTPCX bit.ly/2yNUSWE
1
2
PTP retweeted
Replying to @PTPCX
@PTPCX discussing how to make customer experience an operational discipline at #CCFrost
1
4
Replying to @PTPCX
@PTPCX, looking forward to learning about mapping the customer journey to define a solution at #CCExchange
1
2
Your success is our success. Join us and CEO Marc @Benioff live at the #SalesforceTour NYC: sforce.co/2hzYRO6
The greatest competition for top #sales people isn't their competition. It's the more informed, intelligent seller who is smarter b/c of #AI nitter.gq/JimKing1/status/799022…
Replying to @Tiffani_Bova
When it comes to selling, the top salespeople laugh at AI.
1
4
1
5
Learn how Healthcare is addressing Patient Experience. Check out this NGPX whitepaper bit.ly/2ampKFo
1
2
PTP retweeted
Come by @PTPCX booth 704 and enter passport to prizes to win an @Apple watch @CallCenterICMI #CCDemo16
1
1
PTP retweeted
Gautam mohorikar went platinum playing #ptpspin #ICMI; come by the PTP Booth 704 and win an Amazon GC or @Marmot jacket!
1
1
Being nice in #business is healthy AND profitable. The #science of NICE dougsandler.com/news/of-nice…
2
3
We're unveiling #PTPSpin at #CSweek2016 – dare I say the only slot machine that connects voice, SMS to @salesforce
3
4
Come on by the booth to talk #CX #SalesforceTour and get an umbrella to stay dry
1
2
Bill Sole with Paypal "One size does not fit all - support is mapped to customer journey"@PTPCX #CCEE16 #CX @PayPal
2
2
"The brand message is no longer [what] sells, according to @briansolis Experience sells" huffingtonpost.com/john-p-da… #CX
1
2
The goal of a successful #digital #strategy is to simplify how you learn about customers & the path to success forbes.com/sites/teradata/20…
1
4