Product Marketing & Strategy at @Pega. #CX #CRM #CustServ #SalesAutomation. Proud Bostonian, dog lover, and avid tea drinker.
Boston, MA
Joined September 2018
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Thanks #TechRunsBoston and @venturecafeCMB for hosting us for a great discussion! Awesome to be in a room full of true Boston tech energy #bostontech #community
Looking forward to serving as a panelist tomorrow at @MassTLC's Tech Runs Boston event! If you're in the Boston area, would love to see you there! #careergrowth #techrunsboston #lifeatpega
March 2nd: Venture Café Cambridge: bit.ly/4004KJ1
📣Calling All Young Professionals➡Join MassTLC for #TechRunsBoston, a program for early career professionals that will ft. a panel and workshop on ways to grow within your current role OR build a startup from scratch.
For the second year in a row, Pega has been recognized in the 2022 Gartner® Critical Capabilities for Sales Force Automation. Get the report to learn why Pega ranked highest across all Use Cases for its SFA platform. #SFA #CRM pe.ga/3fusZwo
Exciting news!! Pega is the leader in the latest Forrester Wave Core CRM Solutions report! Pega's best-in-class technology continues to change the landscape of #CX #CRM #CustServ #SalesAutomation pe.ga/3DEez6U
Rebecca Miller retweeted
The nature of work within contact centers has dramatically changed – and there’s likely no going back. Learn how to start automating more work and elevating every experience to better meet customer and agent needs with conversational AI.
pe.ga/3Jajhsy
#1 in all three use-cases! @Pega continues to help drive transformation across the globe with the most powerful CRM for crushing business complexity #SFA #CRM #CustomerService
Pega is proud to be ranked highest across all 3 use cases in the 2021 Gartner® Critical Capabilities for Sales Force Automation report. pe.ga/3m761eg
Join us for a can't-miss webinar featuring Forrester on August 25 and learn more about the top service priorities in 2021. Register now! pe.ga/3zgNnWJ
Rebecca Miller retweeted
NEW: How Many More Customers Need To Cry? bit.ly/3jZlwp4 HT: @pega for sharing their recent research with me
The shape of service has fundamentally changed - and there's likely no going back. Join us tomorrow at 11 AM EDT for a special webinar where we'll break down the key takeaways from @Pega's latest Customer Service insights report #CX #CRM pe.ga/2T8kfRU
12 years running!! @Pega Customer Service continues to help drive transformation and innovation across the globe #CustomerService #CRM pe.ga/3iZaX4Y
Rebecca Miller retweeted
What is about to change everything about your CX ops? Well, autonomous service! @jnicholson30 and @ShellyKramer break down the future of CX and preview #PegaWorld. pe.ga/3ntaS9S
I had the chance to catch up with Pega's Sabrina Atienza on how Voice AI is amplifying the agent experience in a digital world. Check out our conversation here and be sure to join us at #PegaWorld iNspire on May 4th! #CustServ #CRM #voicetech #AI pe.ga/3vgdBWS
Ready to breakthrough today's service complexity? Join me tomorrow at ICMI Contact Center Expo - A Digital Experience to learn how you can make service easier for your customers, agents, and IT teams. Register Now! #ICMI #CustServ pe.ga/3aooAWq
Join Forrester's Kate Leggett and I tomorrow (Feb 9th) at 11AM EST for a conversation on how AI and automation is simplifying service experiences and empowering businesses to put the customer at the center of their strategy. #CRM #Custserv Register here: pega.com/webinars/top-strate…
What topics were business leaders reading up on this year? Here are 10 of our most popular blogs from 2020. #digitaltransformation #CX bit.ly/3rjrXVm
Rebecca Miller retweeted
Don't miss @Pega's Customer Service Online Summit on Oct 14th where you'll find out how modern brands handle massive volume with speed and grace, all while keeping their customers cared for – and their costs low. Register for free here: pe.ga/2GbB4o0
#PegaSummit
Uncover the latest customer service innovations, and hear from the brands who used them to transform customer relationships at Pega Discover – Customer Service. Register now to join us on October 14th: pe.ga/3bofect #PegaSummit pe.ga/3nIPqxw
As a preview to @pega Discover Customer Service, I had the chance to chat with industry experts @BlakeMichelleM and @adrianswinscoe on the crucial role of empathy in today's customer service. Check out our conversation here! #customerservice #crm pe.ga/3nztGUJ
Looking forward to this great conversation! Join us on Oct. 8th at 12 PM EDT!
Get ready for another installment of Pega Discover Preview! Join host Rebecca Miller as she chats with industry experts, @BlakeMichelleM and @adrianswinscoe, about what’s new in #customerservice!
Streaming live on Facebook and LinkedIn - Thursday at 12PM EST!
PegaWorld iNspire is your chance to share your bright ideas and big successes with the world. Submit your proposals by Friday, October 23, 5 p.m. EDT. pe.ga/3l18t44
