Paul Buffington (@Service_Ninja) header
Paul Buffington (@Service_Ninja) profile picture

Atlassian solution strategist passionate about transforming the way teams work. #ESM #ITSM #DevOps #Agile

Portland, OR
Joined July 2015
Paul Buffington retweeted
🛫 We’re excited to be back in person in Las Vegas, NV for Pink23! Join the Atlassian ITSM team at Pink23 in February 26–28. Don't forget to stop by Booth 300 to say hello, or join us for a speaking session with our very own Atlassian experts! 🙌 @theitilexperts
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Paul Buffington retweeted
Always wanted to know what it takes to be an effective & high-performing team? Introducing our latest round of State of Teams research. As the makers of collaboration software, we make it our job to understand what turns good teams into great teams. ➡️ atlassian.com/blog/state-of-…
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Paul Buffington retweeted
2022 marks 20 years of Atlassian! 🎉 Our co-founders, @scottfarkas and @mcannonbrookes, share 20 lessons on strategy, values, and building an enduring company. #CheersTo20Years bit.ly/3Me5AKr
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Remember: The customer doesn’t care about your incident or problem management team or process. They simply want their issue resolved, so create a resolution language and practice – @DanielBreston #ITSM #DevOps itsm.tools/?p=14487 via @itsm_tools
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Paul Buffington retweeted
Here @Ivormacf, @vawnsmurpy, @MMG9898, @pllnrds, & 31 other #ITSM industry authorities identify what they believe the key ways in which practitioners can make an even greater impact in 2022. buff.ly/3seT4Cj
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Paul Buffington retweeted
We are appalled by the actions of the Russian State in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. atlassian.com/blog/announcem…
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Time for morning coffee and catching up on #tech news
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Paul Buffington retweeted
Dive into the future of #ITSM with @JiraServiceMgmt. On November 10, learn ways to help your Dev, IT, and business teams deliver high-velocity service management. But don’t wait! The first 1,000 to register will be entered into our exclusive giveaway: bit.ly/3DfdJKa
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We’re proud to announce that Gartner has recognized @Atlassian as the only Visionary in their 2021 Gartner Magic Quadrant for IT Service Management Tools among 11 vendors! Learn more about their evaluation by downloading your complimentary report. atlassian.com/gartner/magic-…
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Paul Buffington retweeted
Go beyond tactical for #ESM … Remarkably, very few groups track strategic metrics. Instead, they focus almost exclusively on tactical metrics: cost, quality, and speed. Here are the #EnterpriseServiceManagement metrics that matter. At @TechBeaconCom: techbeacon.com/enterprise-it…
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Good team culture + good team practices + good team tools = High Performing Teams #ITSM #ITIL4 #AgileTeams #HighVelocity
Jira Service Management, puts Dev and Ops on one platform like no other #ITSM solution. Check out the announcement: ow.ly/KG5Z50Ce3Mp
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Paul Buffington retweeted
How platform as a service #PaaS empowers modern #agile and #DevOps teams 💪👩‍💻ow.ly/NPy550ConGN
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Paul Buffington retweeted
Clear and open communication has always been a key strategy for effective #ITSM, but it’ll become even more relevant as the work from home trend continues to evolve in 2021 – @JonMorleyITSM itsm.tools/?p=14680 via @itsm_tools
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