Paul Buffington (@Service_Ninja) header
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Atlassian solution strategist passionate about transforming the way teams work. #ESM #ITSM #DevOps #Agile

Portland, OR
Joined July 2015
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Paul Buffington retweeted
🛫 We’re excited to be back in person in Las Vegas, NV for Pink23! Join the Atlassian ITSM team at Pink23 in February 26–28. Don't forget to stop by Booth 300 to say hello, or join us for a speaking session with our very own Atlassian experts! 🙌 @theitilexperts
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Paul Buffington retweeted
Always wanted to know what it takes to be an effective & high-performing team? Introducing our latest round of State of Teams research. As the makers of collaboration software, we make it our job to understand what turns good teams into great teams. ➡️ atlassian.com/blog/state-of-…
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Paul Buffington retweeted
2022 marks 20 years of Atlassian! 🎉 Our co-founders, @scottfarkas and @mcannonbrookes, share 20 lessons on strategy, values, and building an enduring company. #CheersTo20Years bit.ly/3Me5AKr
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Paul Buffington retweeted
Here @Ivormacf, @vawnsmurpy, @MMG9898, @pllnrds, & 31 other #ITSM industry authorities identify what they believe the key ways in which practitioners can make an even greater impact in 2022. buff.ly/3seT4Cj
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Paul Buffington retweeted
We are appalled by the actions of the Russian State in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. atlassian.com/blog/announcem…
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Paul Buffington retweeted
Dive into the future of #ITSM with @JiraServiceMgmt. On November 10, learn ways to help your Dev, IT, and business teams deliver high-velocity service management. But don’t wait! The first 1,000 to register will be entered into our exclusive giveaway: bit.ly/3DfdJKa
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We’re proud to announce that Gartner has recognized @Atlassian as the only Visionary in their 2021 Gartner Magic Quadrant for IT Service Management Tools among 11 vendors! Learn more about their evaluation by downloading your complimentary report. atlassian.com/gartner/magic-…
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Paul Buffington retweeted
Go beyond tactical for #ESM … Remarkably, very few groups track strategic metrics. Instead, they focus almost exclusively on tactical metrics: cost, quality, and speed. Here are the #EnterpriseServiceManagement metrics that matter. At @TechBeaconCom: techbeacon.com/enterprise-it…
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Paul Buffington retweeted
How platform as a service #PaaS empowers modern #agile and #DevOps teams 💪👩‍💻ow.ly/NPy550ConGN
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Paul Buffington retweeted
Clear and open communication has always been a key strategy for effective #ITSM, but it’ll become even more relevant as the work from home trend continues to evolve in 2021 – @JonMorleyITSM itsm.tools/?p=14680 via @itsm_tools
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See how #Forty8FiftyLabs Lean #ITSM can power your business using this #agile ITSM platform to optimize collaboration, streamline workflows, maximize flexibility, and boost response to feedback. bit.ly/3ksEJx8
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Paul Buffington retweeted
In the "new normal" #ITSM needs to ensure strategies aren't overly focused on cost cutting. After all, a dollar saved at the #servicedesk might sadly lose even more at a business level – @StephenMann #newnormal buff.ly/2BM0MxL
Paul Buffington retweeted
🎧Don't miss our last episode of the season! Learn about the unlikely team behind the creation of Neil Armstrong's moonsuit and how a single bad stitch meant certain death for astronauts: ow.ly/bLiK50AgXg9 (And be on the lookout for season 2... coming in September!)
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Incredibly proud of the whole @Atlassian workplace team 👏🏻 The NSW Tech Central Precinct + our new building are precisely the sort of smart, green recovery project Australia 's economy needs. The entire team has _nailed_ the brief 🌱👩🏻‍💻 A thread (1/4)
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Paul Buffington retweeted
With ITIL 4 the most requested #ITSM topic for our 2020 articles, @Sophie Danby has kicked off a short (anonymous) survey to look at how quickly the ITSM industry is likely to move with ITIL 4 adoption (and/or transition). Please help? buff.ly/39VbQ79 #ITIL #ITIL4
Paul Buffington retweeted
Atlassian launches new DevOps features tcrn.ch/2Mk8SiJ by @fredericl
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Paul Buffington retweeted
Full-on, no holds barred digital transformation is happening now…no excuses – @patb0512 #COVID19 #ITSM #Digitaltransformation buff.ly/3dZvhhM
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Paul Buffington retweeted
What I’ve noticed most since the release of ITIL 4 is that it has made ITIL a more approachable framework for IT teams – Liz Beaver, @SolarWindsITSM #ITSM #ITIL4 buff.ly/3b15kMl
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