Simply Additions Ltd. QuickBooks Platinum ProAdvisor. QB Firm of the Future Runner Up. Start up accounts & tax guru.
Durham, England
Joined July 2010
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Wasn't that brilliant. I watched it growing up and didn't realise how lucky we were to have it at all.
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Sometimes the business ower is paying 40% tax and a limited company is a perfect solution. Also, if the future plans are to grow the business then starting off with a Ltd co can be the right choice
Next issue is a jump to £59 instead of £35 per month for the whole contract period as agreed (and re-emphasised on sign up). Catching people out with small print extras added on is not ethical. Big letters - £35 monthly price. Tiny writing underneath with £59 from 11th Sept.👎
I have also discovered that my BT line has not been transfered over as agreed. It will cost me to reconnect when I move from Virgin Media.
Thanks. I have a letter to apologise for the 8 week delay in looking into my query. I was surprised to receive a letter when I have email, but happy to receive something. I've stopped payment as I think that may speed up an answer.
@M_Lever Can you tell I'm excited 😁
@QBCares Thanks so much for the excellent support! Jacob has been doing co-branded webinars. Clients are finding this very useful. We did one on the app for receipt snap, and another on customer invoicing. 👍
@virginmedia I have received a letter by post to ask for details of my issues, thank you. I will do a formal response and send by email.
More disappointment. @virginmedia 2nd DD was meant to be £35 but notification said £59. I was assured during the buying process that £35 monthly amount would not be increased during the 18 month contract. Catching people out with small print is not an ethical selling method.
The migration from post off broadband was not done correctly. PO were not informed of the cancellation and want paying. Its not my error.
@virginmedia Do you have a number I can call to discuss my issue? I have submitted by email twice and had a reply to say I will get a response but had nothing for 4 weeks.
The process is all wrong.
Why don't you allow 7 days to submit and explain the criteria that will be used to select who gets the money.
I know of at least 15 clients who have wasted their morning trying to access the site. It happened on the last round but this time its worse.
Is there not a better way to handle the application process,? if money is given out on 1st come 1st served basis, then the only choice is to get on as soon as it opens.
Could people pre-book an time slot? (Similar to how HMRC did the initial SEISS claims)
Dear Santander. Can you have another look at enabling cheques to be banked via the mobile app. Starling have just released theirs. Don't be a dinosaur. Please adapt to the virtual world. I have 2 more cheques to bank but feel it is unnecessary to physically go out of the house.
Good luck in your new role Rob. I still talk about the rhubarb & custard creations. You are very talented.
Weird way to end a job but as of tomorrow I’m officially leaving @sunderlandcol after 10 cracking years to take on a new exciting role @NorthlandColl (although in reality, I feel like I’ve already been there a year already!) It’s going to be a blast! #StaySafe #NewJob #DeepEnd