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Make your customers happier by educating them through self-help support

Paris
Joined April 2014
Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)Photo by Supporthero (@SupportheroApp)
Our CEO chats to @supportheroapp about the background behind HarmonyPSA: bit.ly/2EyVKnS
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The Future of Social: Tomorrow's Facebook Advertising & User Acquisition Best Practices with @dennisyu from @BlitzMetrics and Natalie Ferreyra from @intrinsoft: make videos that convert with 1-minute stories. #GMC18 #growthmarketingconf
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When you are struggling to gain traction with your SaaS product, how you make money for yourself is difficult. This is one of many topics, @eernoult talks about on the new episode of our subseries The Struggle. Subscribe now to get it on Thursday buff.ly/2U1dKfa
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Supporthero retweeted
The Pursuit of Goodyness: We live in an age of networks which (mostly) incentivize good behavior Google: PageRank Amazon: Reviews Yelp: Reviews eBay: Seller ratings Airbnb: Reviews Uber: Rating Bitcoin: Mining reward Twitter: Likes Facebook: Likes Netflix, YouTube: Views
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Supporthero retweeted
When tears turned to smiles 😢 ➡️ 😁 Kimi melted hearts everywhere at the 2017 Spanish GP Worthy of a @LaureusSport World Sports Award? 🏆 It's been nominated for Best Sporting Moment of the Year VOTE HERE >> f1.com/VoteKimi
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Supporthero retweeted
Donuts: 3 🍩 F1 world championships: 11 🏆 #F1 #AbuDhabiGP 🇦🇪
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These deals are going to expire very soon! Don't miss out! @salesflare @SupportheroApp @aircall @AgoraPulse @ViralLoopsHQ @ClickCease @emailoctopus and more! saasfriday.com/?utm_medium=e…
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Supporthero retweeted
This time we chatted with Anja Jeftovic from @TaskDrive about support in SaaS and what steps we’ve taken to be recognized in a very competitive market. #marketing #saas #onboarding #casestudies #supporthero lnkd.in/gFE-nfS
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Supporthero retweeted
Thanks to ⁦Anja from ⁦@taskdrive⁩ to make this interview happen. taskdrive.com/interviews/int…
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Supporthero retweeted
KAKO POVEZATI MARKETING IN PRODAJO ZA TOP REZULTATE vesta @rokkragelj (Vodja prodaje, Madwise) in @Matic_Uzmah (Direktor, Support Hero) _> sumo.ly/11fsH #podcast #poslusajtandem #sales #marketing
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Supporthero retweeted
At @Drift our sales + support teams are alway answering questions but it’s not the reps job to handle support questions all day! So today our team is bringing you #Driftbot for Help - answer 💯% of support questions without ever involving the sales team. drift.com/driftbot-help/
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Our founder @VasilAzarov & Vice President of Sales & Customer Success @kmbrleestephens says hello! Join us Dec 11-12 for #GrowthMarketingConf! See the full agenda and get your ticket here: grwth.link/agend6e543 Sponsors: @intercom @Instapage @funnelenvy @ClosedLoop and more
What To Do If Your Facebook Audience Speaks Multiple Languages agorapulse.com/blog/social-a… bit.ly/2xPtLNX
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The mysterious life of developers 👇
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We are thrilled to be interview by @Despinaexad from @ReInventGrowth among other #SaaS companies like @Leadfeeder, @segment @Drift & @intercom that will be featured in a case study about #UserExperience & will be presented on #Saastock18 @SaaStock this October!
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We've teamed up with @SaaStock to create the most extensive #useronboarding book A sample of our amazing #SaaS would be:@intercom,@Drift, @UserlaneHQ,@clearbit,@segment,@hotjar & @chargebee Feel free to pm us if you want to be part of the experience! #UserExperience #growth
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Companies that don’t have ‘Customer Success’ functions can still implement and run an effective success plan for driving renewals. In fact, most companies had variations of customer success long before customer success was a trending topic. medium.com/@edward_czech/rec…
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Supporthero retweeted
How do you write a good FAQ for a software product? buff.ly/2OiN3TY
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Back to Paris for @SupportheroApp team meeting this weekend, but first stop is happy hour at @algolia HQ. – at Paris, France
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