At http://t.co/50lMMEM8 we're fighting for better customer service from #YODEL. All we want is our packages delivered intact. Is it too much to ask?
Hell
Joined January 2013
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YODELhell retweeted
@YodelOnline strike again! The van literally pulled up outside my house. The driver looked at my door. Then pulled away! I assumed he'd come back. The parcel is very important & urgeant too. WHY the F do companies use these delivery companies?
@YODELhell
YODELhell retweeted
Hey @virginmedia yet again @YodelOnline failed to deliver my package from you yesterday was out for delivery then all of a sudden they wanted more details of address so order held and I give them address same as you did today been out for delivery but not received again not happy
YODELhell retweeted
Why are @YodelOnline so inept at delivering parcels? They have our address, phone number, W3W, and directions yet still can’t get my parcel to me. He was 2 miles away and didn’t even bother to try.
YODELhell retweeted
Disappointed in @YodelOnline
A SM update saying
'Please be aware that some deliveries may be delayed due to hazardous conditions for our drivers. If your parcel does not arrive when stated, we will attempt to deliver the following day (or when able)' ..
Would be courteous!
YODELhell retweeted
Thanks @YodelOnline. Excelled yourselves again. No wonder the coward of a driver didn’t knock.
YODELhell retweeted
What is it with parcel delivery companies? My @YodelOnline delivery driver has not moved from this spot all morning, and even at 11pm last night he was still one stop (and about 1/2 mile) from my house. If he's there I'll go and meet him. Might be quicker...
YODELhell retweeted
@YodelOnline your delivery driver left this photo but it doesn’t show them handing the parcel to anyone, it’s just a picture of the door which they snapped then drove off with the parcel! Why does Yodel make it easy for its drivers to get away with theft? This isn’t proof of delivery!
The next door addresses are boarded up, so the driver couldn’t possibly have delivered to my recipient’s neighbours as they don’t exist, and there’s no safe place anywhere in sight.
This is a clear case of theft! I demand to have my parcel back or delivered, @YodelOnlinesupp!
@YODELhell @TysonYodelrep24 @Yodelonlinec
YODELhell retweeted
@laithwaites @YodelOnline @YODELhell @YodelhellF #nodel
please explain to me how this meets the delivery request of:
"CASE CAN BE LEFT DOWN REAR OF HOUSE IF CUSTOMERIS OUT LEAVE A CARD"
btw no card and just and just for clarification, that's the front, and the gate was not locked
YODELhell retweeted
Yodel please be aware 1 of your drivers can’t tell the difference in addresses and postcodes. So finds the postcode & leaves parcel on doorstep of a currently closed pub on a main road and considers this delivered & a safe place as it’s the same postcode. @YodeOnline @YODELhell
YODELhell retweeted
@YodelOnline @YODELhell absolutely disgusted. Easter parcel delivered to wrong address can see photo and yodel confirmed incorrect satnav destination when delivered. Need letter from depot for eBay refund. Chased multiple times and everytime told 14days, I wait and nothing.
YODELhell retweeted
Do @YodelOnline send an email to say they've delivered, when they haven't??? @YODELhell My daughter is awaiting a very rare figure, she's searched all over for it! Finally found it, guess who is delivering? Yodel! Now got an email to say its been delivered. It hasn't!
YODELhell retweeted
hmmm 🤔 Sounds a bit dodgy.
Might have to try and get in touch with them tomorrow (they don't monitor tweets) : yodel.co.uk/contact-yodel
YODELhell retweeted
@YODELhell literally the shittest courier service - customer support lie openly and with no sense of ownership and take no responsibility - how are brands like brewdog still using these cowboys ? I’ve two brewdog parcels out and they are lost in yodels system - they don’t care
YODELhell retweeted
Brilliant email from @YodelOnline considering I still have the package! @YODELhell
YODELhell retweeted
@YODELhell so Yodeldirect isn’t Yodel and won’t help with my neighbours delivery 😂😂😂
YODELhell retweeted
How awesome of @YodelOnline to tell me of my @goustocooking delivery slot at 11:35, where the delivery slot window starts at 11:05. Just exemplary. This definitely isn't making me ever more likely to just cancel Gousto outright, he said, lyingly.
YODELhell retweeted
There's no point chasing it up. It's just Yodel being Yodel. You should use a different delivery partner.
YODELhell retweeted
@YodelOnline
Hey Yodel , when are you going to put my goods onto a delivery van for delivery ?
It’s been stuck at your Dartford depot ‘waiting for your next available driver’ for over 58 hours !!!