
UX & product strategy for a more humane gov. co-leading @GSA_TTS’s Public Benefits Studio. prvsly: @18F; govtech founder; @codeforamerica fellow. views = mine.
Bellingham, WA
Joined March 2009
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Re-emerging on here to share: my team launched a thing! With some awesome partners! Shoutout to @GDSTeam, @CDS_GC, & TTS’s 10x team for laying the groundwork, and my amazing TTS Public Benefits Studio colleagues for making it happen! We’ll report back on how pilots go — wooo!
Replying to @USGSA
@USGSA is thrilled to announce @GSA_TTS' first group of partners to use Notify.gov: @NorfolkVA, @MontgomeryCoMD, & the states of #WI & #WA. The partners will use the text messaging service to help communicate benefit(s) info to the public.
➡️ gsa.gov/blog/2023/12/14/gsa-…
All of this, ASAP please. HT @aidanfeldman
Omg. 🔥 THREAD (ht @cydharrell) Seriously, WHEN are we going to realize that embracing more family-friendly work trajectories/schedules is good for HUMANITY, not to mention the goddamn economy?
Intensely frustrating read. A long soliloquy of (white) man’s angst about professional peak & decline, and not a whisper about gender? He uses the essay to urge 50-pluses to quit and Connect to Family. How do you suppose the family got there? 1/8
theatlantic.com/magazine/arc…
Decouple healthcare from employment & suddenly meaningful PT work is possible; periods of intense career focus & more family focus can *actually* align with the rhythms of individuals’ lives and minimize the (very real) cost of burnout and workforce dropout... the list goes on.
Alex Pandel retweeted
Going into the holiday weekend let’s honor the history - the intentionally less told history - of Memorial Day and how it was first organized by freed slaves in Charleston, SC.
time.com/5836444/black-memor…
Alex Pandel retweeted
It's rare an agency is willing to release an 18F assessment - major kudos to the Administrative Office of the Courts for taking an open stance!
This bodes well for the program. ☀️
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Alex Pandel retweeted
Great job alert.
We’re hiring our next Product Manager! Join our small, passionate, and diverse team to collaborate on projects like helping to shape the new Paid Family Leave program or to secure essential services used across the state. #civictech #COJobs
governmentjobs.com/careers/c…
Alex Pandel retweeted
Public services are a reflection of the time in which they were designed. The design reveals what, or who, society valued when that service was being created. What do we value today and how are we designing our services accordingly?
Alex Pandel retweeted
Whenever things felt too hard and complicated (which was a lot of the time) Andrew was the voice reminding us what we were here for. “Feed the people” he would say. And he did. He helped so many people.
Alex Pandel retweeted
Andrew was everything that is good about civic tech. He was fiercely dedicated to helping people and to our community. He was a friend and mentor to everyone who walked through our doors at CfA.
Still speechless from this tragic news. If you can, please consider donating to support Andrew’s young family as they navigate a truly unthinkable loss. 💔
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Alex Pandel retweeted
Hello, not your project manager here to remind you Q2/Q3 planning sweeties that the US is going to be mostly vaccinated in the next few months. Folks need vacations, prepare for all your project deadlines to get pushed okay love you bye.
*SO* proud to get to work on such meaningful challenges with such incredible public servants every day. 🇺🇸
Come join us! join.tts.gsa.gov/
And sign up here to stay in the loop on what @18F's Public Benefits team is up to: public.govdelivery.com/accou…
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(for the newsletter signup, you'll have the option to subscribe to the Public Benefits Portfolio newsletter specifically... several screens *after* hitting submit 🙃 apologies for the clunky UX! #workingwiththetoolswegot 😅)
Alex Pandel retweeted
We call it senseless violence but that’s wrong. The sense of the violence is crystal clear: it’s white supremacy. It’s that white men can’t control themselves so they try to control others.












