
Head of content design/tech writing @Checkout. IA enthusiast and support of inclusive design. Former 🇬🇧 #CivilService and 🇨🇦 #GCdigital.
London, England
Joined August 2009
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I’m growing our writing team here at @Checkout ! You’ll work with me, amazing product designers like Mikaela Argyriadou, and researchers like Alcinda Lee to build user-centered products.
#UXWriting, #ContentDesign, #FinTech, #Hiring, #LondonJobs
jobs.lever.co/checkout/ea22b…
Looking forward to being on the panel for the UX horror stories. Just 2 days to submit your stories!
THIS FRIDAY Oct 29: Join us and UXers from Canada and international governments for a panel on UX Horror Stories!
+ SUBMIT YOUR UX Horror Story for the panel to discuss! Registration and submission info: uxgc.eventbrite.ca
Damien Middleditch retweeted
We've organised a fun giveaway! 🥳
You can enter to win 'The Content Strategy Bookshelf'— all 12 of these incredible books (see thread):
workingincontent.com/bookshe… 📚🧵👇
Thanks all for coming to our #ContentDesign session at #ConCon10👏! Shout out to @danhowarth, Imran Akhtar, Venetia Wan, Ariana Mihoc for awesome talks. Favourite feedback: 'It felt kind and inclusive'🥰
Slides and resources: github.com/danhowarthdwp/con…
Well we're done our #concon10 session! Thanks everyone for coming, we had a blast :)
#ConCon10 is officially on! I'll be presenting with user researchers from UK gov about content designers and user researchers working together. This is a cross-government event so that includes you too #gcdigital!
Tickets are available from eventbrite.co.uk/e/concon10-….
Hi #ContentDesign friends! @GDSTeam is virtually hosting #ConCon10, its cross-government content conference, on May 18 from 9-5 (BST).
Want to share your experiences? Tell them your idea by 21 April ⏰. That includes you #gcdigital folks too!
surveys.publishing.service.g…
Thanks so much to everyone who attended our session at #ServicesWeek and our guests @pcwsmith and @laura_yarrow Shout-out to the Canadian contingent #gcdigital :).
Check out the presentations and resources discussed 👇
github.com/danhowarthdwp/con…
Next week is #ServicesWeek! @danhowarth, Imran Akthar and I are exploring how researchers and content designers work better together. We'll have lightning talks from @EloiseMKS & @pcwsmith as well as a content crit. Come join us, 3 March , 3-5pm (GMT)👇.
eventbrite.co.uk/e/content-d…
Hey UX friends! GDS has opened up their class on creating user centred content for digital services or products. Introduction to Content Design from @gdsteam and the #govcontent community Starts 8 Feb on @futurelearn futurelearn.com/courses/intr…
Damien Middleditch retweeted
“Be pragmatists rather than perfectionists.” @DivaDiamond101 taking the pressure off making content perfect - if you’ve made it better than it was, that’s enough 💪👏 #ConCon9
Damien Middleditch retweeted
“Taiwan has developed one of the world’s most vibrant political cultures by making technology work to democracy’s advantage rather than detriment. This culture of civic technology has proved to be the its strongest immune response to the new coronavirus.”
trib.al/WM6wZr5
Damien Middleditch retweeted
Working for the #GC? Want to know what content design skills you need to succeed? Fill out this survey forms.gle/pr9oxkyNhsHmLdbu6 to help fill in the gaps in this open network graph graphcommons.com/graphs/4975…. #UXwriting #ContentDesign #ContentStrategy #GCDigital #DigitalCommunications
Will be printing these off right now! Now where's my laminator..... – at Hitchin, England
HMW create a game to teach public servants to unblock "we can't" and make space for new ideas?
We had never created a game like Cards Against How Might We... but we did it! Read about why and how: medium.com/digital-services-…
#GovDesign
Yessss!! Videos and presentations are up from the international design conference in Rotterdam
conference.gebruikercentraal… #govdesignconf
That's my weekend gone....










