Questroy (@fredquestroy) header
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Sales Executive @Genesys. Omnichannel Evangelist. Let's make the Customer Experience better. Aim everyday to make the complex simple.

Ile-de-France, France
Joined January 2017
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What $1000 invested in these firms ten years ago would be worth today? bit.ly/2zSIlB7
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What $1000 invested in these firms ten years ago would be worth today bit.ly/2zTGXOE
GDPR : où en sont les entreprises ? bit.ly/2zUXGkP
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RGPD, le dossier pour tout comprendre via @zdnetfr bit.ly/2AUhlFh
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.@Genesys connects @BCLiberals to millions of votes with #PureCloud. bit.ly/2AW7BKt
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Reach new heights within the customer journey! @technewsworld talks w/ @Genesys EVP @OlivierJouve about new #AmazonLex & #PureCloud integration. bit.ly/2BQmKLd
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By leveraging vendors with existing solutions, #PureCloud by Genesys can integrate with and build inline experiences on top of the PureCloud platform. Learn more about @n_GAGEMENT via @Genesys blog. #gamification bit.ly/2AXbMFL
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IT professionals managing large Avaya #contactcenters move off legacy infrastructure to innovative platforms that meet business requirements. Read the @Genesys blog. bit.ly/2AXaMkZ
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Customer Journey Maps - What They Are and How to Build One via @Toptal #journeymaps bit.ly/2zRYdE6
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With 24/7 customer expectations, it’s crucial to create a seamless cross-channel experience. Learn how in this @Genesys eBook! bit.ly/2nxDio7
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Artificial Intelligence -- Not So Artificial. Here's why you should analyze communications-centric workflows in the context of AI-based transformations. @nojitter ubm.io/2zSqfPE
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Your #customerexperience strategy must include #employeeengagement for your agents to be brand ambassadors and produce high-level customer service. Read the @Genesys blog to learn more. bit.ly/2iWFLqF
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Join @Genesys tomorrow for a live virtual summit full of thought leadership panels, tactical breakout sessions, live virtual networking with CX leaders...and prizes! bit.ly/2zUEKCL
Artificial Intelligence -- Not So Artificial. Here's why you should analyze communications-centric workflows in the context of AI-based transformations. @nojitter ubm.io/2zSRp8V
With the explosion of #digital channels, Santa had to step up his game or risk losing his super-loyal customer base. He found the answer in Blended #AI. Learn more at the @Genesys blog. bit.ly/2zT93cZ
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Genesys CEO @PaulSegre & @FierceTelecom talk why top global brands choose @Genesys over legacy contact centers like Avaya bit.ly/2iN4ptu
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CEO @Genesys @PaulSegre talks about how Genesys positions itself to accelerate and help businesses create great #customerexperiences. Learn more about the Genesys brand launch. bit.ly/2kj0B3H
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Wandelbots wants to reinvent the way we program robots tcrn.ch/2BGWrqE
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The lastest @Genesys #PureCloud integration w/ #AmazonLex made the top 10 red-hot products list from @AWSreInvent! bit.ly/2iKqysq
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A New Customer Engagement Strategy with Blended AI—See how artificial intelligence & machine learning are quickly moving into the customer engagement arena at @Genesys virtual summit. bit.ly/2AMmsY4
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