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Questroy

@fredquestroy

Sales Executive @Genesys. Omnichannel Evangelist. Let's make the Customer Experience better. Aim everyday to make the complex simple.

 Ile-de-France, France
genesys.com/fr
Joined January 2017
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  • Followers202
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Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)Photo by Questroy (@fredquestroy)
Avis clients : quels sont les facteurs clés d'une politique efficace ? Éléments de réponses dans une interview de Boubacar Diallo par @InformatiqNews gsys.co/xnj030gIYcK
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Questroy retweeted
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Genesys
@Genesys14 Nov 2017
#PureCloud Communicate is a modern collaboration tool for unified communications that works w/ on desktop & #mobile gsys.co/WD6Y30gy3p6
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Questroy retweeted
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Genesys
@Genesys14 Nov 2017
See the @Ovum 5yr #TCO comparisons for #cloud-based & on-premise contact center platform deployments: gsys.co/9Pul30gmgbd
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Genesys
@Genesys26 Jun 2017
.@Gartner_Inc has named Genesys as a Leader for CCI for the 9th consecutive year! Get the report here: gsys.co/bnw030ceZMv
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Genesys
@Genesys31 May 2017
Learn how well-planned contact centers deliver strategic value & a competitive advantage via @CCPipeline gsys.co/xpF330caoC0 #WFM #WFO
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Genesys
@Genesys2 Jun 2017
We have a great lineup of videos for the #CX17Brussels Demo Battle. View & help determine who will win! gsys.co/iNc730ceSMO
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Genesys
@Genesys2 Jun 2017
Take it from Genesys customer @Aramark – CX17 is a place for great minds who care about #CX! #CX17Brussels gsys.co/AXlP30cbFnY
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In this age of #disruption, critical to work out how humans & computers work together #AI #IoT #finserv #fintech RT @helene_wpli – at Chelmsford, MA
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Où en est-on de l’#IA en France aujourd’hui ? Plus d'infos via @bymaddyness ! gsys.co/p9Jk30ardxc
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The Internet of Things: From Connected Devices to Human Value [infographic] #IoT #Business #BigData #Analytics #Sensors #Cloud
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Learn how @netflix uses Amazon Kinesis Streams to Monitor & Optimize Large-scale Networks at the SF #AWSLoft amzn.to/2nTDbQj
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nojitter@nojitter4 Apr 2017
Latest on @Avaya #bankruptcy: Misses self-imposed March deadline for filing reorg plan; talking w/ creditors. ubm.io/2oFw65G
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Une stratégie #ServiceClient #Omnicanal doit servir à générer des émotions positives ! Découvrez pourquoi ! gsys.co/m7ZC30ardcs
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Questroy retweeted
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Genesys
@Genesys3 Apr 2017
[NEWS] - #PureCloud by Genesys is certified for #Cloud-based Customer Data #PCI DSS Lvl2 gsys.co/RAv530avUew #cctr
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How does a customer-focused #CEO make decisions? Thanks for sharing William! nitter.gq/WilliamStetter/status/…
William Stetter (@WilliamStetter) profile pictureWilliam Stetter@WilliamStetter30 Mar 2017
How does a customer-focused CEO make decisions? bit.ly/2nGyagG #OracleEmp # @JeanneBliss dy.si/ussKj
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The emergence of #IoT has disrupted many industries leading to an embrace of #digitization by various companies frost.ly/m0
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Les inscriptions du webinar sur la #CX et l'#IOT du 26/04 sont ouvertes ! Notez bien la date dans vos agendas ! gsys.co/CeTW30ahGbf
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Genesys
@Genesys29 Mar 2017
A modern #cloud based hosted dialer enables agents to focus on increasing sales & supporting #CX: gsys.co/iSEU309gAns
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Questroy retweeted
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Genesys
@Genesys29 Mar 2017
Genesys is excited to be named a leader again in #cctr infrastructure category by @destinationCRM #CRMServiceAwards gsys.co/flne30aluLp
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Genesys
@Genesys30 Mar 2017
Read how to become a true digital business with a great #CX across all your channels! #EC17: gsys.co/MNLO30akKp4 @TedMktgGuy
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