Smart triggers let you write custom automations that only run when a natural language condition is hit (powered by @typesafeai)
Detect and route customer concerns to the right team, alert on urgent language like data loss or churn indicators, and much more.
Learn more: modem.ai/go/smart-triggers-x
October changelog - Modem.ai
• Collect feedback from your app, CLI, or AI agent
• Integrations for @X, @plainsupport, and @MicrosoftTeams
• Plugins for @claudeai, @ChatGPT/Codex, and @cursor_ai
• Claude 5.5 models from @AnthropicAI
• ... and more
modem.ai/blog/changelog/octo…
Avoid notification numbness, let us elevate top customer concerns.
modem.ai/go/feedback-everywh…
Without leaving @cursor_ai, find customer concerns and fix them.
cursor.com/marketplace/modem
Be honest, you're never going to re-read your call transcripts. ☎️
We'll transfer the moments that matter from each call and help you find, fix, and follow up on every concern.
Learn more: modem.dev/go/meeting-recordi…
Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem.
Pick the model that works best for you and your automations.
We now integrate w/ @plainsupport 📬
Making it easy to combine support threads with the rest of your product context.
ALT Pixel art of a worn beige CRT showing the Plain logo and a pink Modem terminal printing a receipt, joined by a conveyor loop carrying envelopes one way and sticky notes back
Agents talk too much. 🤫
Our agent uses reactions when a reply isn't needed.
See what more our agent can do:
modem.dev/agents
SSO and SCIM - now available in Modem
Provide secure access to Modem through enterprise identity providers like @okta, @googleworkspace, @azuread and more.
Get started below 👇
ALT Modem announcement card: a pixel-art padlock on a teal-to-blue gradient with the headline Enterprise SSO and SCIM.