@modemdev

Find, fix, and follow up on every customer concern

 Toronto/SF
modem.ai
Joined June 2025
  • Tweets110
  • Following43
  • Followers2.3K
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we finally added a model picker to Modem's cloud agent but we're not trying to sell you tokens - our business is ingesting data and turning it into a context graph your agents use so bring your own sub, bring your own keys is coming soon
Modem
@modemdevOct 7
Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
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I wanted to know how far you can push these vids So I gave Opus 5.5 Blender, ElevenLabs and REAPER (DAW) and asked it to make a TV quality ad A week of prompting and Macbook-melting 3D rendering later ...
Wes Bos
@wesbosSep 28
your Opus 5.5 motion graphics suck but that's okay, because we're mostly impressed the technical ability to create them deciding *what to show* and the overall style is the tricky part these aren't amazing, but providing an asset library and some guidance on style goes a long way
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MCP is great but we should be real, it's still a usability nightmare on many platforms - cause it's often buried deep in settings So we've done a big push to build official plugins, cause they're easier to install for 90% of people
Modem
@modemdevSep 22
Modem is now live on the @ChatGPT marketplace. Without leaving your agent: - Connect all your customer channels in a few clicks - Find the problems users hit that never reach you - Start fixing them in Codex Stop building in the dark.
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📜 introducing ossrules.md - learn how leading OSS projects use agent rule files - discover skill files that projects actually use - level up your own projects and workflows I've personally learned a lot just exploring
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today an engineer found a bug where we over-billed some event types, and made a fix Modem pinged him - a customer flagged this 2 weeks ago, but it got lost in the noise he had no idea! so he followed-up & let them know it was addressed 5 mins of setup → never miss a follow-up
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had a fever dream last night where our product came alive and started fighting us (🔈)
Evan Hubinger
@EvanHubSep 9
Jacob is correct here—we really do earnestly believe AI could kill all humans! I personally think it is >10% within the next decade. I believe Anthropic is trying its best, but we do not yet have a plan to solve alignment for superintelligence and are not clearly on track to.
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people used to write "us vs <competitor>" pages by hand to tilt the scales so their product came out on top but now it's all AI generated, no one's reviewing anything, so you get these reasonably honest accounts instead they're pretty flattering!
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Modem retweeted
Jake
@JakeKingAug 28
Had a trip to Ireland this week for a friends wedding. Holy shit the team put in some work! (Thanks @modemdev for the summary)
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btw Modem's agent also works on @discord now pretty useful for OSS communities
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“super powers for your agent” is becoming a category Modem is also one of these; we give your agent(s) realtime customer and product context
Micky
@RasmicAug 22
Meet Bezalel Bezalel is a capability plane for your agents (claude, codex, OC, hermes, etc) one MCP gives your agent: 💻 computer ⌛️ sandbox 🍎chat via iMessage 📧agent's own email +1k connectors 🧠memory 💳 a card (soon) bezalel.sh (it's in alpha and it's free)
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Companies are discovering what an insane deal Modem is We give your agents an index of your customers' concerns and how you're delivering against them, sourced from your data - starting at $80/mo You get accurate answers faster, and earn it back in just a few agent sessions
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We're live on the Slack marketplace! thank you 🙏 @SlackAPI @SlackHQ
Ben Vinegar
@bentlegenAug 7
Now 23 weeks and counting waiting for app approval from @slackapi @slackhq Someone from the Slack review team signed up a few weeks ago, poked at the app, but we have zero contact 😢
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💥Modem *finally* supports multiple products - each one gets its own customer context graph So now we're also tracking hunk, and using @modemdev to make sure we don't leave any of our contributors hanging
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⚡ hunk v0.19.0 is out: 🆕 more extension capabilities: line navigation, dockable panels, kb modes (read: vim mode), more 🆕 SKILL.md for authoring extensions 🆕 `hunk extension install ` 🆕 smarter highlight cache for smoother scrolling 🆕 `--fast` to run highlighter in a separate worker (experimental) ... and lots more
Ben Vinegar
@bentlegenAug 1
🧪 hunk v0.18.0-beta.0 - MAD SCIENCE release 🧪 featuring: - "html" agent notes in the terminal 🤯 - extensions! → custom sidebars, file viewers, keymaps, and more! ⬇️ hastily-generated feature vid (🔈)
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📹 How this was made: - first generated the song in @suno ("microtonal psychedelic slap bass + saw") - gave the mp3 + prompt + logo to @runwayml ("make a parkour music video matching this waveform") - model: Seedance 2.5 - generated 2x 30s clips; composited the rest in Davinci
Modem
@modemdevAug 14
we have an announcement to make ⬇️
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trying some new visuals to help articulate what @modemdev does - give us messy semantic data - we turn it into an agent-friendly index of product concerns - bring your own agent or use ours
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Let Modem manage your company's "claude -p" jobs Uses your Anthropic keys, your tokens - Modem acts as a thin orchestrator, multiplayer on Slack/Discord/Teams so your whole can see (vs burying in GitHub actions)
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Modem retweeted
Tri
@TridhatriVJul 30
i was mass overthinking what to work on so i just let claude code query modem and it literally ranked what customers want most intern life just got way easier
Modem
@modemdevJul 30
🆕 Give your coding agent an always-on PM with Modem’s new MCP server: - find out what customers actually want - build better solutions with real context - all without leaving your terminal or blowing out your context window modem.dev/blog/building-with…

Your coding agent should know what your customers said

Modem's MCP server and public API are live. Your customer feedback is now callable from inside your coding agent, no dashboard required.

modem.ai
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The conclusion: yes, the code does matter (unless you have infinite tokens) Would love your thoughts modem.dev/blog/how-coding-ag…

How coding agents read your code (and how to write for them)

Modem's codebase is roughly 99.9% written by AI agents. Here's what that taught us about how agents actually navigate a repo, and the three levers you control: the names you choose, the types you...

modem.ai
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👀 Automations in Modem are getting really powerful: 🆕 Slack events (e.g. new customer) 🆕 Delayed invocation (e.g. +1 hour) Use case: auto-invite new customers to Slack channels + send a welcome message
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