Neogic Web Solutions (@neogic) header
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Pro designed, cost-effective web solutions. Clients include URS, Shell, BHP Billiton, Control Risks Group, BP, UK #schools. #WebDev

Cheltenham, UK
Joined November 2009
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Great stuff with the reduced USD receipt @Wise - one of the few companies to actively *reduce* their fees over time 👌🏻 #Forex
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Replying to @Wise
@Wise Assets looks interesting. Are you planning to offer for Business Accounts (cross border accts)? The help indicates it's already available for businesses, but we see no option to enable in the UI when in a Business account?
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Replying to @DVLAgovuk
@DVLAgovuk Hi- your phone is rejecting calls. How can I request an urgent Certificate of Entitlement to Drive (D737) for foreign car hire please? Online form preferable, can pay by card, receive by email or fax. I have my licence scan but not original. Thank you
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Replying to @UK_CAA
@UK_CAA We're flying to Greece on Thurs, which accepts "proof of recovery" (within 180 days) to allow entry. We can't get answer on whether stamped letter from GP confirming positive PCR 2 months ago is acceptable proof - @easyJet refusing to help. Who can we contact please?
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Replying to @easyJet
@easyJet We're flying to Greece on Thurs, which accepts "proof of recovery" (in 180 days) to allow entry. We can't get answer on whether stamped letter from GP confirming positive PCR a couple of months ago is acceptable proof - cust services refused to help. Who can we contact?
Remember when @PayPal were competitive? Fees up *again* - UK sellers accepting USD now pay 3% currency loading + 2.9% transact fee + 2% cross-border fee + 30p. *~8%+ in fees* (plus 1.29% from Nov?) - that's robbery. Bring on @2Checkout, @stripe et al paypal.com/uk/webapps/mpp/me…
Replying to @AskAmex
@AskAmex Client wants to send USD *ACH* transfers via Amex FX Int Pay to a USD account, but every time they arrive via Wire which costs us to receive. Please advise how they make a transfer via ACH? Receiver routing #084009519 (TransferWise USD). Thanks!
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Replying to @Wise
@TransferWise We've been hit with $7.50 fees on our past 2 USD receipts sent via ACH by US/Canadian client using AMEX FX International Payments (eg trans #211529502). They've provided screenshot showing Settlement Method=ACH, and say are using new account num etc. Please advise?
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Replying to @Wise
@TransferWise Your new $7.50 fee for wire: we want to give ACH to clients. "How do I use my USD bank details?" says both ACH & wire routing should be listed, but only single "Routing num" shown- is that both? Do we put just our reg name as payee? Is provider Evolve Bank & Trust?
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Replying to @santanderuk
@santanderuk Your Android app logs out when switching apps, eg to an email to check the amount of an invoice that needs paying. It's been like that for a long while now, do you have a fix coming? It's enough of a disruption that we're looking at switching banks.
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Replying to @131TheProm
@131TheProm I left a voicemail and emailed on Sunday asking to book a table for 2 on Sat at approx 7:30pm but have had no reply, and your 939 phone has again gone unanswered yesterday and today, VM left again. Please advise ASAP - thanks, BJ
Replying to @M247ltd
@M247ltd Your ticket / mail system is silently ignoring support ticket replies by e-mail, and ticket system shows an error trying to add a reply via the web. Sort it out please and let us know when working.
*Doubling* @RevolutApp. The phrase you're looking for is "doubling our mark-up for major currencies". Which means you're sadly no longer competitive compared with @TransferWise et al.
Do not use @zoom_us for sensitive meetings- "end-to-end" #encryption claim is false, dev based in China, and: "During multiple test calls in North America, we observed keys for encrypting and decrypting meetings transmitted to servers in Beijing" #infosec bbc.co.uk/news/technology-52…
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Um @Skype .. when we hear snippets of other people's conversations chopping in and out on a key business call today, it doesn't inspire confidence. Are you using AM radio in the backend these days? What happened to encryption?
@santanderukbiz Your Business app (on SGS7 Android) now immediately logs out as soon as the user switches between apps, which is incredibly annoying (e.g., when switching to check an invoice value before payment) and didn't used to happen. Please could you raise with dev team?
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Replying to @HalifaxBank
@HalifaxBank - Your letter explaining Clarity credit card changes is spectacularly unclear. Are you changing charges for non-Sterling transactions or not? The cover letter draws attention to B2.3, which states "We add a non-Sterling transaction fee .. see A5". A5 then states N/A
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