rmjtsmith

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem #clarionhousing have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem #ClarionSupport you have my details pls don’t ask me to dm you my details

Still experiencing #damp and #mould and coming to the end of another year (3yrs in total). Avoid @ClarionSupport @Clarion_Group pls don’t waste time asking for my details as I have DM you several times already still no resolve

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

Hi Brenda, I see you’re new to this chain. I have provided my details via DM @ClarionSupport @Clarion_Group several times and it has not made a difference. Me contacting you via DM is pointless as it’s been over 2 months and still no response. #poorservice #covid19 #damp

@ClarionSupport @Clarion_Group coming to the end of another week and still no response to my complaint escalation I’ve been waiting over 2 months now my original complaint was made in 2019 and this is is still on going @HousingOmbuds #clarionhousing #poorservice #covid19 #damp

You have told me before that the customer solutions team will be in contact when exactly will they be in contact because I have been waiting over 2 months @HousingOmbuds #clarionhousing #badservice #damp #mold #discrimination #Disability #COVI19 #HighRiskCovid19

I’m visually impaired registered blind & suffer serious neurological nerve damage. Being a tenant of @clarionsupport is a living hell. @Neill_bob @RNIB @shuanbaileyuk #covid19 #pandemic #clarionhousing #discrimination #disability #damp #mold

I’m at high risk of becoming sick #covid19 and not a priority as far as @clarionsupport & @Clarion_group are concerned. Inside and out of my home is damp & mouldy, my guttering broken for past 2 yrs. I’m being ignored. @Neill_bob @shuanbaileyuk @RNIB #pandemic #discrimination

I have been left to live in a #damp and mouldy apartment my complaints to @clarionsupport @Clarion_group ignored for past 2yrs. Rude often unresponsive customer service do not stick to their own SLAs @Neill_bob @shaunbaileyuk @RNIB #COVID19 #discrimination #Disability

@ClarionSupport @Clarion_Group it’s great that you respond immediately on twitter however I’m still waiting for a response to my complaint escalation put in over two weeks ago #COVID19 #discrimination #pandemic #Disability @RNIB @ShaunBaileyUK @neill_bob #mould #damp #violation

I have responded to this same generic message several times and still no response to my complaint either your not paying attention or this is a bot responding to messages via twitter @HousingOmbuds #covid19 #clarionhousing #badservice #disability #mold #damp #incompetant #late

@ClarionSupport do not respond to complaints it’s been 2 month since I have escalated it and still no response @HousingOmbuds #covid19 #damp #mold #discriminatoon #DisabilityTwitter #incompetant #badservice #HighRiskCovid19 #terrible #clarionhousing

I have now been waiting over a month for a response to my complaint escalation @ClarionSupport @Clarion_Group have been and now are ignoring me they do not follow there own SLA #covid #Disability #discrimination #damp #mould #HighRiskCovid19 @RNIB @ShaunBaileyUK @neill_

I have DM you already daisy we’ve already spoken in the Dm on this issue @ClarionSupport you are clearly not paying attention @HousingOmbuds #coronavirus #damp #mold #discrimination #Disability #Incompetence #badservice #negligence #poorservice #highriskcovid

Even though Kim @ClarionSupport has advised my complaint has been acknowledged, still waiting for a resolution for my escalated complaint in writing after many months of me complaining. @HousingOmbuds #mold #damp #coronavirus #Disability #Incompetence #badservice #discrimination