Willie Eide · Mar 17, 2019 · 8:46 PM UTC

Tomorrow this room will be filled with OSvC Customer Advisory Board members. #ModernCX

Willie Eide · Apr 11, 2018 · 10:03 PM UTC

What is the best way you can communicate with your customer?? Organic channels. #ModernCX @OracleServCloud

Willie Eide · Apr 11, 2018 · 9:46 PM UTC

How do customers message you? Omni to Organic channels. #ModernCX @mbrusyo

Willie Eide · Apr 11, 2018 · 9:42 PM UTC

Virtual reality for customer service.... closer than. You think. #ModernCX @jwartgow

Willie Eide · Apr 11, 2018 · 7:24 PM UTC

The future of digital channels (co-browse, char, video chat) with Michelle Brusyo #ModernCX

Willie Eide · Apr 11, 2018 · 7:17 PM UTC

Can a Product Manager deliver a Development Track session?? Come find out. Developer tools for OSvC Customer Portal #ModernCX #dontsaycant

Willie Eide · Apr 11, 2018 · 7:12 PM UTC

Traci Scott from #pella and Lauren Wiedt from #Scriptpro displaying excellence in digital customer service - packed house #ModernCX

Willie Eide · Apr 11, 2018 · 6:10 PM UTC

Customer showcase for service #Modern CX

Willie Eide · Apr 11, 2018 · 5:11 PM UTC

Virtual reality through oracle service cloud #ModernCX

Willie Eide · Apr 11, 2018 · 4:36 PM UTC

Exceptional customer service #ModernCX #Bethesda

Willie Eide · Apr 11, 2018 · 4:16 PM UTC

Willie Eide · Apr 10, 2018 · 8:07 PM UTC

Don’t sell a product - sell an IDEA! #ModernCX

Willie Eide · Apr 10, 2018 · 7:03 PM UTC

Opening keynote #ModernCX

Willie Eide · Apr 10, 2018 · 1:35 AM UTC

Celebrating our customers! #ModernCX #sheddaquarium

Willie Eide · Apr 9, 2018 · 7:22 PM UTC

CAB going full steam #ModernCX Oracle Service Cloud

Willie Eide · Apr 9, 2018 · 3:03 PM UTC

Modern CX - Service CAB Session to start the week #ModernCX