Willie Eide (@willie_cppm) profile picture

Willie Eide

@willie_cppm

Oracle Service Cloud Product Manager - specializing in digital customer service. - Customer Portal Framework - Community Self Service

Joined March 2017
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  • Followers45
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Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)Photo by Willie Eide (@willie_cppm)
Tomorrow this room will be filled with OSvC Customer Advisory Board members. #ModernCX
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@BoydBeasley and @BethesdaStudios EFE IT! pscp.tv/w/bZ-UgXR3LTg0MjE0MT…
What is the best way you can communicate with your customer?? Organic channels. #ModernCX @OracleServCloud
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How do customers message you? Omni to Organic channels. #ModernCX @mbrusyo
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Virtual reality for customer service.... closer than. You think. #ModernCX @jwartgow
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The future of digital channels (co-browse, char, video chat) with Michelle Brusyo #ModernCX
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Can a Product Manager deliver a Development Track session?? Come find out. Developer tools for OSvC Customer Portal #ModernCX #dontsaycant
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Traci Scott from #pella and Lauren Wiedt from #Scriptpro displaying excellence in digital customer service - packed house #ModernCX
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Customer showcase for service #Modern CX
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Virtual reality through oracle service cloud #ModernCX
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Exceptional customer service #ModernCX #Bethesda
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#ModernCX #modernservice #5nine #totalwine digital transformation in service #jeffwartgow
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Don’t sell a product - sell an IDEA! #ModernCX
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Opening keynote #ModernCX
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Celebrating our customers! #ModernCX #sheddaquarium
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CAB going full steam #ModernCX Oracle Service Cloud
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Modern CX - Service CAB Session to start the week #ModernCX
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Please help support ModernCX 2018 Speaker, add a #Twibbon now! twibbon.com/support/moderncx…
Excited for Modern CX Experience in Chicago April 10-12!
Looking forward to learning #custserv #CX excellence fr #OSvC customers @pier1, @TotalWine, @ameriprise and @OracleServCloud team at #modernCX 2018. Less than two months and counting! - infl.tv/dhiL
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