Proud to be working alongside this great team at @LumoTravel with excitement building as we get closer towards launch day!
Mark S retweeted
Better value, better service 🚆
As open access operators, we’re offering affordable fares, improved services to underserved stations, and a greener travel option – all without costing taxpayers a penny. We’re here to support local communities, reduce emissions, and always put our customers first.
Watch the video to discover how Hull Trains and @LumoTravel are making a difference.
Mark S retweeted
We're thrilled to share our achievements in 2024...
🚆 1.5 million customers travelled with us this year
🚆 We now have capacity for 40,000 customers to travel each week
🚆 Our state-of-the-art Hitachi fleet reached one million miles
Read more at hulltrains.co.uk/news/2024/h…
Konnichiwa! (こんにちは) Taking in the sights and sounds of
Japan's Railway. Very impressive! I've seen first hand the focus and diligence of Dispatchers, Guards and Drivers. Do they run on time? Mostly, but not always! Is it cheap? Yes, very. Is it a nationalised system. No.
Well deserved award for such a fantastic place to work! 🥳🍾🍻
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We've been delighted to celebrate #YorkshireDay today! This morning we've been handing out Yorkshire Parkin to our customers onboard our 08:23 to London. Heading back on our 18:48 to Hull this evening? Look out for some @chipspice! 👀
The Hull volunteers have taken over London promoting all things Hull and East Yorkshire, giving out exclusive Chip Spice too!
@VHEY_UK @HeyVolunteering @VisitHull
Complete with Yorkshire themed announcements too 😉🏵
#YorkshireDay
Fab partnership between @Hull_Trains and @VHEY_UK for a London takeover…
Mark S retweeted
Safety first! There are no medals for crossing this line, but staying behind the yellow line at railway stations keeps you in the race.
Always stay behind yellow lines at railway stations to stay safe from departing and passing trains. #StaySafeAndStandBack
Looking forward to a great day of learning, best practice sharing and networking with industry colleagues at the @RSSB_rail Ops Risk Conference! This is after a great day with @GregMorseDPhil talking corporate memory and how we can embed this into both Hull and Lumo
Mark S retweeted
It was fantastic to represent @LumoTravel last night and to receive the award for Green Innovation Business of the Year- Big thanks to the organisers for a lovely evening and huge well done to our team on this achievement 😀 👏
The winner of the Green Innovation Business of the Year award is….
@LumoTravel
Congratulations and thanks to our category sponsor @PulsantUK
#NECCevents
#RSW24 No-one would have believed...! #Woking What a fantastic setting to meet with colleagues from across the railway family to learn and share on the topic of managing significant disruptive events.
Wonder if that cylinder is still hot...
👽🔥🚆 #thewaroftheworlds #railsafety
#rsw24 It sure is. That's why today I'm spending the day at @Hull_Trains fantastic new training centre on Bond Street. Safety induction for brand new colleagues with amazing views over the city
The @Hull_Trains 0824 10 car service about to depart Hull Paragon on its journey South. I'm ready to start what promises to be a fun packed Rail Safety Week #rsw2024 with lots of visibility and joined up working across the Rail Network. I might even see an alien invader! 👽 🚆
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Hull Trains let @peter_levy give their train simulator a test drive... 😅
Peter gives driving a train a go
Hull Trains hope their new simulator will encourage the next generation of drivers to come from the city.
Mark S retweeted
Awesome morning with our lovely @LumoTravel team helping out our friends at @Hull_Trains moving customers from Doncaster to London ready for another football day - Good luck @LUFC for Wembley!
Mark S retweeted
Following a recent independent survey, we are delighted to have achieved a 96% overall customer satisfaction rating.
🧁 We were out and about in Hull, Doncaster and onboard to celebrate by giving out cupcakes to our customers.
Read more about it: hulltrains.co.uk/news/2024/h…
Mark S retweeted
Results from a new survey has revealed East Coast Main Line train operator @LumoTravel has achieved a 96 per cent overall satisfaction rate among its customers. More details here:
news.railbusinessdaily.com/l…




































