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Better value, better service 🚆
As open access operators, we’re offering affordable fares, improved services to underserved stations, and a greener travel option – all without costing taxpayers a penny. We’re here to support local communities, reduce emissions, and always put our customers first.
Watch the video to discover how Hull Trains and @LumoTravel are making a difference.
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We're thrilled to share our achievements in 2024...
🚆 1.5 million customers travelled with us this year
🚆 We now have capacity for 40,000 customers to travel each week
🚆 Our state-of-the-art Hitachi fleet reached one million miles
Read more at hulltrains.co.uk/news/2024/h…
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We've been delighted to celebrate #YorkshireDay today! This morning we've been handing out Yorkshire Parkin to our customers onboard our 08:23 to London. Heading back on our 18:48 to Hull this evening? Look out for some @chipspice! 👀
The Hull volunteers have taken over London promoting all things Hull and East Yorkshire, giving out exclusive Chip Spice too!
@VHEY_UK @HeyVolunteering @VisitHull
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Safety first! There are no medals for crossing this line, but staying behind the yellow line at railway stations keeps you in the race.
Always stay behind yellow lines at railway stations to stay safe from departing and passing trains. #StaySafeAndStandBack
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It was fantastic to represent @LumoTravel last night and to receive the award for Green Innovation Business of the Year- Big thanks to the organisers for a lovely evening and huge well done to our team on this achievement 😀 👏
The winner of the Green Innovation Business of the Year award is….
@LumoTravel
Congratulations and thanks to our category sponsor @PulsantUK
#NECCevents
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Hull Trains let @peter_levy give their train simulator a test drive... 😅
Peter gives driving a train a go
Hull Trains hope their new simulator will encourage the next generation of drivers to come from the city.
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Awesome morning with our lovely @LumoTravel team helping out our friends at @Hull_Trains moving customers from Doncaster to London ready for another football day - Good luck @LUFC for Wembley!
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Following a recent independent survey, we are delighted to have achieved a 96% overall customer satisfaction rating.
🧁 We were out and about in Hull, Doncaster and onboard to celebrate by giving out cupcakes to our customers.
Read more about it: hulltrains.co.uk/news/2024/h…
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Results from a new survey has revealed East Coast Main Line train operator @LumoTravel has achieved a 96 per cent overall satisfaction rate among its customers. More details here:
news.railbusinessdaily.com/l…
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Watch @mercydipgfight special VIP day out to #Edinburgh as we teamed-up with @imaginateUK @ScotStoryCentre & @EdinburghCastle to make some magical memories for Mercy and her parents!
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Big thanks to Neil, a @Hull_Trains driver who came in to talk to our children about his job and other careers on offer at @Hull_Trains The children loved learning facts about the train and the character skills needed to be train driver. Thank you for the gifts, too!😊#careersweek
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Today’s 08:42 @LumoTravel service from #Newcastle to #Edinburgh has a Very Important Passenger onboard. Mercy Cuthbertson from Tyneside. We’ve teamed-up with @ImaginateUK & @ScotStoryCentre for a magical day.
Find out about Mercy’s story and how you can help here: justgiving.com/crowdfunding/…
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Bridging the Gap: @Hull_Trains reinforces its commitment to equality and diversity ahead of International Women's Day yorkshirepost.co.uk/business…
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Hull Trains is not only something we should all be proud of in this area but it’s a model service for the rest of the UK. – at Yorkshire and The Humber, England
TRAVEL: 'One of the biggest timetable transformations in our 23-year history.' 🚆
@Hull_Trains has announced extended services from Weds to Sun 👇
thehullstory.com/allarticles…
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The red carpet was rolled out at Hull Paragon Station today to mark the launch of our new Standard Class Food & Drink offer and improvements to our First Class offer, including a menu featuring locally sourced products...
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Meet Hull Trains' boss Martijn Gilbert who talks about the company's challenges and successes and signals his plans for the future in the Chamber's Business Intelligence magazine. Find out what he has to say here: ow.ly/Ua1W50PM53v @KempsPublishing @philascough @NEMartijn
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We’re proud to launch our ‘Pride Partnerships’ train, in celebration of yearlong partnerships with LGBTQIA+ organisations based in and around our hometown of Newcastle! Shoutout to @northernprideuk , @CuriousArts and @myprideradio for helping us fly the flag! 🏳️🌈
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We are delighted to say we have been shortlisted for the Women in Rail awards!
Hull Trains has been recognised nationally for our commitment to diversity for having the highest number of female drivers in the industry
Read more about it hulltrains.co.uk/news/2023/h…
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We are delighted to support @childrensuni in taking 190 pupils across 7 schools to London, we hope you all enjoy your day in the capital seeing Cinderella at The Royal Opera House!
On the way to London to see Cinderella @priory_primary @thrivetrust_UK the children are excited @childrensuni #londonexperience.
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We've partnered with @childrensuni to provide vulnerable families in Hull with warm packs for the winter months.
283 packs have been created with items to help children in vulnerable families keep warm including winter coats & electric blankets.
Read more hulltrains.co.uk/news/2023/w…






































