codebear

oh my, this place is quite busy

*opens twitter*

25 minutes until we have the impromptu testing of any time and date code that doesn't use UTC

@comcastcares can you toss a brick over the wall to whoever runs your "Claimed Copyright Infringement" system? This is the second time I've gotten a notice for my address with an IP address that isn't ours. Not to mention that I have *NEVER* run BitTorrent at this location.

ok, I have to be fair - tonight's crew at @comcastcares did walk me thru quite a few very useful debugging steps and we have determined it might be my 20yr old filter/splitter! ordered a new one and will find out tomorrow @comcast take care of your people, they are doing good

@comcastcares This sure doesn't look good for you at all - if I connect my laptop to my neighbor's Xfinity SSID oh hey, i'm suddenly getting normal speeds. My cable modem - 0.2 down 0.0 up Why is @comcast null routing my home connection?

I feel like someone signed me up for a simulation of the 1990s era Internet! According to the speed tests i'm running, I'm running a blazingly fast 0.20 MBps ... yes, that's right - I can get faster speeds with my Courier 19.2 baud modem...

you don't respond to everyone, otherwise I would have 3 weeks worth of DMs but hey - i'll give it a shot again

My Arris Surfboard 6183 is showing good connection with proper dB levels, but hey what do I know about networks. I'll just power cycle it yet again like a good customer. Remind me why I pay so much for this? @comcast @comcastcares yes i'm very cranky and rude right now

Week 3 of "can we guess what @comcast is doing to my internet?" Sunday Fun Day Don't bother telling me to DM you @comcastcares as the prior 3 attempts didn't get any call backs Where did I put that FiOS phone number... Oh that's right, FiOS declared our area not worth the expense

wooooo - day 2 of trying to get my @comcast Internet to not be a buggy, ineffective pile of poo - cc/@comcastcares and if another person tells me to restart my home cable modem I'm going to flip quite a few tables

oh hey look @comcastcares everything is suddenly working now - with zero indication of what changed or your app saying that something changed. seriously WTF - I'm in operations, I get how this shit works and you all have seriously pushed me to the point where I'm being rude

oh! and guess what colours the app used to show the state of things... Red / Green guess who is Red/Green colour blind SERIOUSLY WTF @comcastcares

@comcastcares so explain to me how I am supposed to diagnose my cable modem when your app says no outages but my cable modem is offline and the phone menu system won't let me get past the reset modem step BECAUSE MY MODEM IS OFFLINE - seriously?

#hugops to the NPM security and ops teams today