Customer Driven Network Improvement
UK
Joined January 2012
- Tweets141
- Following519
- Followers180
- Likes20
SpatialBuzz retweeted
If you didn't laugh, you'd cry - SpatialBuzz spatialbuzz.com/didnt-laugh-…
SpatialBuzz retweeted
#ICEseminar: @spatialbuzz shows how telcos such as @O2 can generate a crowdsourced alert when part of the network is not working properly
SpatialBuzz retweeted
Many outages don't make the press, but grind down the customer experience. Must engage customer sooner, provide updates #ICEseminar
SpatialBuzz retweeted
@spatialbuzz The moment of truth is approaching and we are very exited to have you on this journey with us! Good luck this Friday!
SpatialBuzz retweeted
Obsess over the customer in everything you do Pillar 3 - #customerexperience Mastery
goo.gl/MDJoZV
SpatialBuzz retweeted
Emotion is the single biggest predictor of customer loyalty. forr.com/23XTNVe #CX
SpatialBuzz retweeted
Customer service & customer experience, done well, leads to repeat business, & ideally, long-term loyal customers.
SpatialBuzz retweeted
For @451Research clients: @SpatialBuzz taps crowd sourcing to provide network insight and engagement tools #CEM tinyurl.com/jm5l6um
SpatialBuzz retweeted
A manifesto for network operators in the Internet of Things bit.ly/21janMj @MDSglobal #CSP #IoT #getthebillingright
SpatialBuzz retweeted
How does @SpatialBuzz help mobile network operators provide seamless services to customers? bit.ly/1IrDycm
SpatialBuzz retweeted
Good win for SB with Third Platform Analytics Application @CommsBusiness #thirdplatform nitter.gq/SpatialBuzz/status/657…
Frost & Sullivan Recognizes Best-In-Class Companies at the Monte-Carlo Bay Hotel & Resort: prn.to/1W8G7pY
SpatialBuzz retweeted
Congrats @SpatialBuzz on the 2015 European Technology Innovation Award for Cloud-based Customer Experience Management #FrostAwards
SpatialBuzz retweeted
What makes @SpatialBuzz a leader in Customer Experience Management? bit.ly/1GheqR4 #software #communications
SpatialBuzz retweeted
Giving the customer a voice - a scary but necessary & valuable reality for #CSPs bit.ly/1G2GdI0 @SpatialBuzz #CEM #transparent
SpatialBuzz retweeted
Good to show @WorcsHealthCare my #SEMC & its award-winning @SpatialBuzz tech, giving #NHS confidence in @O2 network
SpatialBuzz retweeted
@SpatialBuzz confirm as part of the @UKTI supported group at #MWC15. #UKTI #techUK @techUK @UKTIEvents... fb.me/2z7P02BCh
SpatialBuzz retweeted
#BTInfinityLab Delighting Tomorrow’s Customers competition shortlist @SpatialBuzz @CustomerSure @PixelPin @feedbackfor who will win?
SpatialBuzz retweeted
Congratulations to all of tonight's award winners, and a massive thanks to the awesome Lucy Porter (@loonabimberton)!
